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A Talk about Talking : Making a Memorable Presentation
By
Stacy Devino
droidcon New York City 2019
What makes a presentation memorable? Engaging? Entertaining?
Honestly, what separates great presenters from average ones?
There are a number of pot-holes that presenters will hit on their journey before it has even started. This is true of veteran presenters and beginners alike. Let my experience help you and we will dive into some of what my process is beyond the content and motivation.
Become a better presenter and speaker in your everyday life from the classroom to the boardroom.
This is a skill that anyone can learn and shape into their own.
Transcript
en-us
00:00
[Music]
00:12
you have made it to the end of droidcon
00:14
New York that is impressive in and of
00:18
itself especially considering a lot of
00:20
people had to wake up at like 7:00 a.m.
00:22
this morning and I never do that so I do
00:26
want to play a little bit of an intro
00:27
cuz you know it's fun
00:36
[Music]
00:41
so I kind of bring that up so you know
00:46
the song Stacy's mom right like Stacy
00:49
you're just not the one for me I'm
00:53
really into your mom and sometimes we
00:55
feel that way right like sometimes we
00:57
feel like you know the person that we
00:59
think is really into us isn't actually
01:01
into us and that's true in the business
01:03
world too and that kind of rejection is
01:06
what we're always fearing we especially
01:08
fear it when we're talking about public
01:10
speaking right so getting up on stage
01:13
not exactly the easiest thing in the
01:15
world so I wanted to give you a little
01:18
bit of a meta of a meta of a meta
01:19
situation here it's a talk about talking
01:22
it's a talk so that's an important thing
01:26
to think about here is that yeah we're
01:29
just gonna talk about talking in a very
01:31
odd kind of way but it's not exactly
01:36
that really this should be named talking
01:42
like you know things the finer points of
01:47
speaking like you mean it
01:48
so the reality is we don't know
01:52
everything about a subject matter we're
01:54
never gonna know everything about a
01:56
certain subject matter and quite frankly
01:59
a lot of times the people who even made
02:01
the thing don't know everything about it
02:03
but we need to know enough and we need
02:06
to seem like we're knowledgeable enough
02:09
to be a presenter on it so it's really
02:12
about seeming kind of like you know what
02:14
you're talking about and you can go
02:18
right back to not knowing anything right
02:19
afterward so if we think about like a
02:25
really bad example of this is your boss
02:29
comes and says you know what what are
02:31
you here you're like office space what
02:33
do you exactly do here and the guy's
02:35
just comes out like what do you mean I
02:37
have people skills I talked to people
02:39
he's trying to justify he doesn't know
02:41
what he's actually supposed to be
02:43
talking about he wasn't prepared he
02:45
wasn't thinking about all of these
02:47
questions that everybody else in that
02:49
office had already had asked to them
02:51
right
02:53
a presentation is can be something
02:55
impromptu but it can also be something
02:57
that's thought out and just a little bit
02:60
of preparation don't you think that this
03:01
guy would have given way better response
03:04
than freaking out in front of a bunch of
03:06
people that are I mean quite obviously
03:08
at this point going to fire him and what
03:10
we really want to have happen is a
03:12
situation more like Elle Woods who are
03:15
you just like oh my gosh I got picked
03:17
I'm gonna do something and then you have
03:20
the result where you just have that
03:23
moment at the end we're like you're the
03:25
number one person in the entire
03:26
situation and you're telling everybody
03:29
to believe in themselves you're the
03:31
inspiration and it's not like those are
03:34
necessarily two separate people because
03:37
if you ask somebody in day-to-day life
03:39
that first guy is probably much more
03:41
prepared for his job then L was going
03:44
into Harvard right and at least you know
03:47
it's a fictional movie but it's a good
03:49
example nonetheless and it's all about
03:51
preparation and all of the work that
03:53
went into it so let's throw a scenario
03:59
out here your boss comes to you in a
04:01
very real situation to talk about a
04:04
feature that maybe you designed or want
04:07
to implement or even that you actually
04:09
led the project on that's kind of
04:13
intimidating especially because you
04:15
might be speaking to people in the C
04:17
level staff world
04:19
quite honestly I keep a my laptop on a
04:23
cover for my stickers so I can take them
04:25
up take the laptop cover off so I look
04:27
more professional from talking to people
04:29
in that higher level and that just shows
04:31
my own intimidation sometimes but if you
04:35
think about that in terms of what's your
04:37
purpose you're there to present
04:38
information as that subject matter
04:41
expert and your real question that you
04:45
should ask here is why should anyone
04:47
care yeah you know like why does anybody
04:52
care about the thing that you've spent
04:54
hours of your life working on and going
04:57
through
04:60
No
05:02
so when we think about why you would
05:05
want to be actually making a
05:06
presentation and not just writing an
05:08
article about it to throw out on to the
05:10
email news stream that I swear to god I
05:12
check once a month in terms of
05:15
randomness you have to think about your
05:18
purpose why are you making a
05:19
presentation about this why are you
05:21
presenting it to that group what why
05:24
would you even bother it's really about
05:27
sharing information there are things
05:30
that you can do in a presentation about
05:32
sharing information that they cannot get
05:34
in a 10 minute write up
05:35
part of that is emotional buy-in part of
05:38
that is depth of knowledge and another
05:40
part of it is a personal touch that you
05:44
yourself bring and that comes in
05:47
straight into perspective perspective is
05:51
unique it is you it is no one else how
05:56
do you feel about this subject matter
05:58
how do you feel about the work that you
05:60
did or even maybe the work you probably
06:02
had to fix there was probably a lot of
06:05
fixing of things in order to build
06:07
something new correct I mean if you look
06:10
at New York they take down a building to
06:11
put up a new one you have to take it
06:13
down in order to build something new
06:15
sometimes and that perspective and that
06:18
prospectus as to why you're giving that
06:20
makes a big difference and research
06:23
yours you're the person who knows the
06:28
most about it you're not an expert but
06:30
you know quote stuff right like we
06:33
talked about earlier the finer points of
06:35
speaking like you mean it essentially in
06:37
this case you're gonna be treated like a
06:39
subject-matter expert whether or not
06:41
that's actually true so what you think
06:45
is your job in this scenario like why am
06:49
i there like why do I even bother your
06:54
priorities as you see them as somebody
06:56
who's maybe not so experienced in
06:58
speaking and giving presentations and
07:01
making presentations
07:03
you think that you need to be all puffed
07:06
up confident and all that stuff right
07:09
did you need to know everything you have
07:12
to inform everyone on every single finer
07:14
point and detail of your technical
07:17
knowledge so they know how smart you are
07:18
how cool the thing you made is yeah a
07:23
little bit of seeming important it's
07:27
true that most of the time when you
07:29
actually make a presentation and give a
07:31
presentation you are not the most
07:34
important person in that room but you
07:37
think that you have to be in that moment
07:39
it's kind of true to a certain extent
07:42
maybe just if we think about attention
07:44
spans and that kind of thing and that
07:47
you have to be confident overtly
07:50
confident people do not inspire others
07:53
straight off because somebody who's
07:56
maybe challenging you know kind of the
08:00
known status quo in that room isn't
08:03
necessarily always going to get the
08:05
respect that they should or deserve and
08:07
most importantly you think I need to not
08:10
fail failing is impossible and part of
08:13
that is fear of questions fear of what
08:16
comes out you start speaking too quickly
08:18
and this is how that sounds no one
08:20
really wants to listen and pay attention
08:24
if they're not engaged with the content
08:25
so failing failing is a lot different
08:30
than tripping up what your actual
08:34
priorities are and it's a far smaller
08:39
list when it comes to actually giving a
08:42
presentation you are there to entertain
08:48
and inform so the main reason the why
08:53
you are probably approached is to inform
08:56
and because of your knowledge on a
08:58
certain subject matter or even that you
09:00
put forth on your base off of your
09:03
experience but another part of this is
09:05
entertaining you can't always make sure
09:10
that you inform somebody else about
09:13
something they didn't know about who's
09:14
in that room because you don't know
09:16
how much everyone in that room already
09:18
knows about the thing that you're going
09:19
to present on you're never going to be
09:21
able to know but what you can do is make
09:25
sure that they had a good time so that's
09:28
an important thing to think about your
09:30
energy and the way that you project
09:32
things says a lot about not just what
09:34
you're doing but who you are and the
09:38
actual value that you bring and that's
09:41
pretty much it it's surprisingly simple
09:45
is it not you really don't have as many
09:49
things to think about in the moment as
09:51
you thought you did
09:52
that's going to help you in relaxing and
09:55
not maybe going as crazy as you thought
09:57
that you might need to in getting every
09:60
single detail nailed down it's very
10:05
important that you realize this you are
10:09
not giving a TED talk I mean unless you
10:14
are right so if you're if you are
10:19
presenting to even this group or a much
10:22
smaller one you're not giving a TED talk
10:25
you're not here to go and I am the
10:27
person who saved a hundred million lives
10:30
from dying from this very rare form of
10:31
cancer but somehow has 100 million
10:33
people die from it a year that's very
10:37
very important to think about is that
10:40
it's not that big of a deal
10:44
you're gonna mess up you're gonna say um
10:46
see I've been throwing those in there
10:49
even though I've done a lot of practice
10:51
to get rid of it because it makes you
10:55
human and a certain amount of
10:56
humanization isn't a bad thing doesn't
10:60
detract from your presentation and it
11:02
doesn't make you seem less knowledgeable
11:04
or less of a person who can actually
11:07
present on it
11:11
so part of this is knowing your limits
11:13
so your audience right they need to have
11:19
content that's catered to them and I say
11:22
this is somebody who will take the same
11:24
slide deck and without actually having
11:28
to make a change to the slide deck
11:29
actually change the content in the way
11:32
that it's presented for the audience at
11:34
hand so if I'm going to be speaking at
11:37
something that's highly technical and
11:38
everybody there knows you know at least
11:43
three or four years of experience on the
11:45
same kind of things that I do every day
11:47
I know that I can go deep I can go
11:50
really deep into that technical content
11:53
but I know if that I'm presenting at say
11:55
a local meetup group I need to make sure
11:58
that somebody only has a year or two in
12:00
the game understands everything I'm
12:03
talking about and I really have to kind
12:06
of gloss over some of those some of
12:08
those details or at least present them
12:10
in a more analogous way right so I
12:12
explain something with something else I
12:15
can't use deep technical terms and quite
12:19
honestly a lot of the times I find that
12:20
going too deep really just makes you
12:24
come off kind of like an a-hole um a
12:27
little bit just a little bit because it
12:31
says a certain thing about you and being
12:33
a little bit over Atlee pretentious in
12:35
in knowing everyone's experience level
12:38
and and maybe not making it as relatable
12:40
as it could be time you have 30 to 40
12:45
minutes in even the most luxurious of
12:48
situations so if you are presenting to
12:50
c-suite you'll find that a lot of times
12:53
you get 15 to 20 so how do you go
12:56
through the same slide deck in 15 to 20
12:58
that you designed for 30 to 40 you have
13:01
to think about what those details are
13:02
and that content you also have to think
13:05
about pacing that group of people do not
13:10
want to hear the technical details of
13:11
your implementation but presenting that
13:15
same slide deck to let's say your
13:19
engineering manager who probably has a
13:21
fairly good exit you know idea of what
13:23
you've been working on
13:25
yeah you're gonna want to make that you
13:28
know much more together and paste a
13:31
little bit differently and also just
13:35
yeah bring it all together with more
13:38
details and last of all in this case
13:44
this has all been done before as a good
13:50
friend of mine who actually isn't here
13:53
today but you probably know who he is
13:56
Mike Mike neck amitavh had probably
13:59
absolutely destroyed his name he says
14:02
that he just keeps moving from company
14:04
to company making new forms of Instagram
14:07
so it's it's an important thing to
14:10
realize that this has all been done
14:12
before so in some regards we're always
14:15
building on the work of other people
14:17
even if you've built a quote brand new
14:19
feature it's based on something else or
14:22
a mash-up of other technologies and it's
14:25
also important to remember that yeah
14:28
it's all a remix everything is a remix
14:32
there's a great presentation that I kind
14:35
of have hooked up a little bit later
14:36
about embracing the remix but it apply
14:39
even though it's kind of tied more to
14:40
music it ties directly to this content
14:43
as well
14:47
style how do you actually present how do
14:52
you actually bring your perspective who
14:55
you are
14:56
face forward I'm fairly loud as you can
14:59
imagine I crack a few jokes I like an
15:02
obscene amount of gifts
15:03
that's all evident in my presentation
15:06
style also I'm slightly lazy but look at
15:13
how you greet somebody right
15:14
are you somebody's like what's up what's
15:16
up what's up what's up what's up sup sup
15:18
and then they say it was and then we
15:20
have that whole situation from that
15:22
commercial years ago that maybe some
15:24
people remember and not everybody else
15:27
but you have to think about how you
15:30
actually greet someone
15:31
when you actually greet someone for the
15:34
first time what do you do to say hello
15:37
so at these kinds of events I use swag
15:42
as my icebreaker you should actually and
15:47
I hope Alexios passing them out but I
15:49
don't know where he went
15:50
I'll get stickers from from me you come
15:55
to one of my presentations you're always
15:57
going to get some sort of little piece
15:59
of swag but that's actually a way that I
16:02
ice break because if you're giving
16:05
somebody something it instantly makes it
16:07
so that you can have a conversation with
16:09
them for the most part and when you say
16:14
hello to a new group of people do you
16:16
just jump right in and say hi I'm Stacie
16:20
pleasure to meet you done it out of that
16:22
or are you somebody who kind of goes in
16:24
and just goes oh you know kind of
16:28
listens for a while till you find one
16:30
thing that somebody has said in that
16:31
group that you just really resonate with
16:33
and then you jump in on right so that's
16:38
something that you have to think about
16:39
when you're actually putting together
16:41
your presentation style and a big part
16:45
of that is knowing yourself so how many
16:50
of you actually feel and this is a raise
16:52
of hands question that you know who you
16:54
are and what you represent not not the
16:57
work you do that's a different thing say
17:01
work let's say family is stripped away
17:04
do you know who you are as an individual
17:07
raise your hand
17:10
that's not everyone it's not everyone
17:14
right and so a big part of actually
17:18
making effective presentations is
17:20
knowing who you are knowing your
17:22
perspective knowing your experience and
17:25
acknowledging those holes so you
17:26
actually know that those holes are the
17:28
pitfalls that you can walk around and so
17:33
that quite honestly you don't end up
17:35
standing in front of everyone just
17:37
babbling and going I don't know I don't
17:38
know I don't know in your head instead
17:40
of just saying you know on that question
17:44
that you had I don't have the answer for
17:46
you right now
17:47
but if you give me an opportunity I'm
17:49
gonna actually go back and get the
17:51
answer and I'll email you kind of
17:53
offline so to speak that's a very simple
17:57
way to get around those kind of pinholes
17:59
but again how would you explain that
18:05
subject matter that you're talking about
18:08
to yourself or a co-worker that's what
18:11
you start with
18:12
I always write an outline so I started
18:16
out with like bullet points of what I
18:17
want to talk about and then I start
18:19
filling in that subject matter it makes
18:22
a huge difference when I think that I'm
18:24
talking to an individual versus I think
18:26
I'm talking to a group of a hundred
18:28
people there's no way I can have a
18:31
personal conversation with a hundred
18:33
people that's why I'm constantly looking
18:35
out into the audience to look for
18:37
friendly eyes to talk to right and that
18:40
actually really helps and when we think
18:45
about who that person is that person
18:47
that we're trying to have that
18:48
conversation with should align with your
18:51
content and your audience so when I talk
18:55
about talking to a co-worker
18:57
it's gonna have a totally different
18:59
situation than me talking to like my
19:01
best friend who doesn't even work in
19:02
this area or me talking to quite
19:06
honestly my mom where I'm really gonna
19:08
have to tone it down because my best
19:10
friend writes a lot of C++ code so he
19:14
gets it shake butt or my husband like
19:17
he's he's a coder he gets it to a
19:20
certain extent like but my mom is my mom
19:24
works with plants so not a lot of
19:28
commonality there but I can still cater
19:32
that same presentation that same slide
19:35
deck for her I just have to think about
19:38
it all right so now we're getting to the
19:43
point where we're going to make this
19:45
cohesive we're gonna make this all come
19:47
together and this is where you know the
19:54
doing it I work for Nike so little point
19:58
to the little Nike sign just do it right
20:04
this is when you know that you're kind
20:06
of ready to move forward so the runner
20:10
that we actually have on the right is
20:11
somebody who spent an incredible amount
20:13
of time training and really knows his
20:16
subject matter very well but ultimately
20:20
getting towards the finish line he
20:22
failed right because it's not just about
20:27
preparation ahead of time its
20:30
preparation the day of its getting
20:32
yourself set up in order to succeed it's
20:35
not it's not just the long game it's the
20:37
short game too so part of that is the
20:41
long game having that outline ready
20:43
where you've actually built all of that
20:45
kind of content and bullet points
20:47
that'll help you actually move forward
20:50
what you know know your key core points
20:53
know them back and forward you don't
20:56
have to be a subject matter expert but
20:58
you do need to know what the heck you're
20:59
talking about in the moment that you're
21:01
talking about it and you've trained
21:03
right so this this individual has gone
21:06
through and trained like crazy practiced
21:10
research we're fine do not overly
21:13
practice your content quite honestly I
21:17
know a lot of people who get on stage
21:19
and they've practiced their talk ten
21:22
times and they have a lot of problems
21:25
the day of because they haven't
21:28
practiced effectively one thing I do and
21:32
some other people might do this too is I
21:36
will go through and I will practice in a
21:38
crowded space something like this where
21:41
there's lots of distractions and there's
21:43
lots of people and there's also lots of
21:45
people giving you weird looks
21:48
Walmart is great for this there is
21:51
nothing you can do in a Walmart that
21:53
will surprise anyone I have seen people
21:56
in cutoff pajama pants in a Walmart
21:58
there is nothing you can do that will
22:01
upset them and also Walmart please do
22:04
not sue me for for this but at the same
22:06
point in time like you know you know so
22:10
that's part of training so it's just to
22:13
get that in you make that part of your
22:16
everyday routine may
22:18
little bits of it part of your everyday
22:20
routine you don't have to go through the
22:21
whole thing every time there's no reason
22:23
for that that's a lot of work and
22:27
prepared and preparation is not the same
22:30
as training preparation is the same
22:35
thing I did here today every time that
22:39
I'm gonna give a presentation I do not
22:41
eat anything an hour ahead of time
22:47
anything sugar whatever because you want
22:50
yourself to be in a very even-keeled
22:52
situation and also not to drink too much
22:56
water and especially not coffee
22:59
because quite honestly drinking a bunch
23:03
of milk or something like that you could
23:05
have something go badly and you do not
23:07
want to be the reason that everyone has
23:09
to get up and out of the room because
23:11
something something went off in your
23:13
system it's it's very you know it's it's
23:18
part of that preparation right and part
23:20
of that professionalism and if that
23:23
happens to you it's embarrassing you can
23:24
move on from it but you will forever be
23:26
known as the guy who like bombed the car
23:28
the conference room and that's not what
23:30
you want you want to actually have
23:32
yourself in a situation where you are
23:34
calm and professional an hour ahead of
23:37
time I was outside
23:38
not with anybody else here I was going
23:41
through each of my slides all of my
23:43
content making sure that all of my
23:45
animations were what I wanted them to be
23:47
my major my clicker was charged I made
23:51
sure that all of these kind of little
23:53
finer points that I wanted to talk about
23:55
where really thought through if you
23:58
actually look at how many bullet points
23:59
I have versus how many things I'm
24:01
talking about there's a big discrepancy
24:05
as they're not right I'm not just
24:07
talking through the slides I'm talking
24:09
about the slides and you know that's
24:13
that's a that's another component that
24:16
gets missed and it's the day of just
24:19
making sure that you're just all there
24:21
and aligned any last minute final
24:23
touches same thing that you would do say
24:26
a week before you're about to ship a new
24:28
feature right you go through you make
24:31
sure
24:31
every little bug every little thing that
24:33
you can possibly get to has been kind of
24:35
taken care of finessed made a little bit
24:38
prettier made a little bit nicer or
24:40
maybe I'm just a weirdo who's a little
24:42
bit too much of a perfectionist and I do
24:43
that but hopefully you do that too and
24:46
then that you've gotten feedback so that
24:51
same person identified you probably too
24:55
you know goes through their whole
24:56
presentation ten times they did it by
25:01
themselves that's not very helpful are
25:05
you presenting to no one
25:08
no you're presenting to a group of
25:10
people right so you need to actually
25:14
have active feedback from somebody
25:16
somebody in this case can be in just an
25:19
audience of one
25:20
and sometimes that audience of one can
25:22
be a toddler because they have similar
25:24
attention spans to adults to anyway and
25:26
if if you think about that if you can
25:30
get them to pay attention for an hour
25:32
there's no way that you can have
25:34
problems with adults paying attention to
25:36
you for 30-40 minutes kind of regardless
25:39
an audience of one is still an audience
25:42
and it's always important to get that
25:44
feedback there are great groups that you
25:47
might have in your local area or even
25:49
within your own company to help you in
25:51
this regard one thing that we have
25:53
inside of Nike to throw something out
25:55
there is we actually have a group
25:57
meeting once a month with all of the
25:60
Android developers and there is a
26:01
presentation given internally by
26:03
somebody on the end on the Android teams
26:06
that we have and it's really cool it
26:09
helps people get a lot of good feedback
26:11
and it's also helped in expanding those
26:14
people to feel confident in their
26:15
content in order to bring it to the
26:17
local community or even further
26:21
so kind of final thoughts here I talked
26:26
about that idea and that purpose in the
26:27
beginning but it as we go through this
26:30
what you realize is you've been telling
26:33
a story you could be telling the story
26:35
of a product you'll be telling the story
26:38
of yourself but you want to have an idea
26:41
you want to explore that idea or have
26:43
that have that hero go on a quest and
26:46
tell them how you got to the end right
26:49
where you finally captured the the
26:51
golden sword and and defeated the dragon
26:54
and and moved through and had that kind
26:57
of congratulatory end you're telling a
26:59
story even if it's a technical -
27:01
presentation the audience is on your
27:06
side the audience wants you to succeed
27:08
that's why they're there right they want
27:12
you to actually present them their
27:13
information that they need or want and
27:16
they want it to be you know good and
27:19
they want you to do well in the future
27:22
no one is perfect
27:24
I've definitely messed up a lot I
27:28
continue to mess up it's how we get
27:31
better it's how we progress if polar
27:35
requests are any indication you know
27:38
yeah you know most of mine like just fly
27:42
through now like with maybe one or two
27:45
small comments on a name or something
27:46
like that but when you think about
27:48
earlier in your career you may have seen
27:51
like two pages of PR comments right like
27:54
you saw well you should really think
27:57
about doing this like the architecture
27:59
that we have set up in this core module
28:01
XYZ and and all of that kind of stuff so
28:04
no one's perfect you just get better
28:07
over time and part of that is experience
28:10
more experience equals more better and
28:12
that is purposely said that way because
28:16
you both improve but again that doesn't
28:20
necessarily mean that you improve to
28:23
perfection right you're just getting
28:25
more better it's I just like that saying
28:29
to be honest
28:31
and if I had a mic right now that I
28:35
didn't have to worry about the person
28:36
behind they're getting really mad at me
28:38
I totally drop it right now
28:41
but this was not a great talk but it's
28:47
mine and it's written quickly so here
28:52
are some great resources that will
28:55
actually you know kind of inform other
28:58
areas that I talked about earlier in
28:59
this talk the talk about talking talk
29:03
embrace the remix Anita Singh also did a
29:08
great one on terrified of speaking at a
29:10
conference and why you should quote ted
29:14
secret to great public speaking and
29:16
another one on great places to learn
29:19
public speaking skills that are already
29:21
in your community and with that thank
29:26
you and i here are the slides and there
29:32
is a survey that i really appreciate if
29:35
you could actually fill out and just
29:38
some information about me and feel free
29:40
to contact me at any time
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